In the world of cross-border sourcing, receiving a different product than the one you ordered—an unauthorized substitution—is a frustrating and costly risk. Proactive verification is your most powerful defense.
The Core Principle: Verify, Don't Assume
Never approve a shipment based on trust or a supplier's verbal assurance alone. Implement a consistent, document-based checking process.
Your Two-Step Protection Strategy
Step 1: Master the Spreadsheet Match
Your product specification spreadsheet is your sourcing bible. Before shipment approval, cross-reference every listed detail
- Exact Model/Part Number:
- Technical Specifications:
- Packaging & Accessories:
- Certifications:
Step 2: Demand and Scrutinize Visual Proof
A spreadsheet match is not enough. You must request and analyze concrete visual evidence
- Request Time-Stamped Photos/Videos:from the current stock.
- Conduct a Pre-Shipment Inspection:
- Get a Sample for Critical Orders:
The Golden Rule of ItaoBuy
No Proof, No Approval."I cannot approve shipment until I receive and confirm visual proof matching my spreadsheet specifications."